Policies
Shipping, delivery, and warranty guidance for Bright Display products.
Panels ship in custom crates from Cape Town. Standard lead times: 3–5 weeks for stock sizes, 6–10 weeks for custom. Trade accounts receive tracked freight; residential deliveries include white-glove options in select cities.
Bright Display luminous panels carry a five-year limited warranty covering LED failure and diffuser delamination under normal indoor use. Horizon Edge outdoor series: three-year IP-rated cover. Full terms available on request.
Made-to-order pieces are non-returnable except for manufacturing defects. Stock accessories may return within 14 days unused. Contact support@brightdisplay.co.za.
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